Managing your health online

Using your Patient Access account

Use your Patient Access account (on the Patient Access website or in the Patient Access app) to:

  • Book or cancel a routine appointment (call the surgery for an urgent appointment)
  • Order a repeat prescription
  • Get your test results
  • View your medical record

See Registering for online services on how to register for this service.

Using your NHS account / the NHS App

There are other tasks you can do online, like:

  • book non-urgent appointments
  • order repeat prescriptions
  • view your test results
  • see parts of your health record
  • check or cancel appointments
  • see your vaccination record

Setting up an NHS account

To set up your NHS account for the first time, you will need to set up an NHS login. Read about how to set up NHS login (nhs.uk).

Once you have set up your NHS login, you can log in to your NHS account or download the NHS App onto your phone.

Setting up a Patient Access account

To set up Patient Access for the first time:

  • visit the surgery with photo ID so we can confirm your identity
  • we will give you a username and password
  • go to Patient Access or use the app to register

Date published: 17th February, 2017
Date last updated: 23rd August, 2023